MachX Terms And Conditions
Introduction
These Terms and Conditions govern the use of services provided by MachX Business & Technology in Dubai (“Company”). By engaging with our services, the client (“Client”) agrees to comply with these terms. These terms serve to protect both parties and ensure transparency and fairness in all business transactions.
1. Services Provided
The Company provides business and technology consulting services, including but not limited to digital transformation, marketing solutions, IT infrastructure, business setup, software development, and strategic consulting.
Service details, scope, and deliverables will be outlined in a separate agreement, contract, or proposal, which the Client agrees to review and approve prior to commencement.
The Company reserves the right to modify or update service offerings as necessary, ensuring compliance with industry standards and best practices.
2. Client Obligations
The Client must provide accurate, complete, and timely information required for service execution.
The Client agrees to communicate and cooperate throughout the service period to ensure successful project completion.
Any delays caused by the Client, including failure to provide necessary information or approvals, may impact delivery timelines and result in additional charges.
3. Payment Terms
Payments must be made according to the Company’s Payment Policy, as outlined in a separate document or contract.
Payment installments and due dates will be specified in the agreement, with late payments subject to additional fees.
Failure to make timely payments may result in service suspension, termination, or legal action for outstanding balances.
All transactions must be conducted using approved payment methods as specified by the Company.
4. Confidentiality
Both parties agree to maintain the confidentiality of proprietary or sensitive information shared during the course of service.
The Company will not disclose client information to third parties without prior written consent, except as required by law.
The Client also agrees not to disclose any proprietary methodologies, pricing structures, or trade secrets of the Company to competitors or external parties.
5. Intellectual Property
Any intellectual property created by the Company, including but not limited to software, branding materials, marketing content, and business strategies, remains the exclusive property of the Company until full payment is received.
Upon full payment, the Client is granted a non-exclusive, non-transferable license to use the delivered work for its intended purpose.
The Client may not resell, modify, or distribute intellectual property without explicit written consent from the Company.
6. Limitation of Liability
The Company is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the provided services.
The Company’s liability is limited to the total amount paid for the service in question.
The Company is not responsible for damages resulting from external factors beyond its control, including but not limited to cybersecurity threats, third-party software failures, and force majeure events.
7. Termination
Either party may terminate the agreement with prior written notice of at least 30 days.
In case of termination, the Client agrees to pay for services rendered up to the termination date, including any outstanding balances.
The Company reserves the right to terminate services immediately if the Client breaches any of the terms outlined in this agreement.
8. Dispute Resolution
Both parties agree to resolve disputes amicably through direct negotiation and mediation.
If an amicable resolution is not reached, disputes will be subject to the jurisdiction of [jurisdiction] and resolved in accordance with applicable laws.
The Client agrees to bear all legal fees and costs associated with disputes in which they are found to be in violation of these Terms and Conditions.
9. Amendments and Modifications
The Company reserves the right to modify these Terms and Conditions at any time.
Clients will be notified of significant changes in writing or via email, and continued use of services will constitute acceptance of the revised terms.
10. Force Majeure
The Company shall not be held liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, government regulations, strikes, or technical failures.
In such cases, both parties will discuss potential alternatives or revised timelines to ensure service continuity.
11. Acceptance of Terms
By using the Company’s services, the Client acknowledges and agrees to these Terms and Conditions.
It is the responsibility of the Client to review these terms periodically and ensure continued compliance.